Return And Refund Policy

We want you to be 100% happy with your purchase.

Return Eligibility:

1. Must be within 30 days of delivery.
2. Items must be unused, in original packaging, and in resalable condition.
3. Proof of purchase is required.

Non-Returnable Items:

1. Clearance or final sale items
2. Used pet toys or products for hygiene reasons (unless defective)

Return Process:

• Email contact@zyravalion.shop for a return authorization.
• Ship your item to the return address we provide.
• Refunds will be processed within 5–10 business days after inspection.

Damaged or Defective Products:
If you receive a damaged or faulty item, contact us immediately for a replacement or refund.